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Contracts
Invia’s eContracts enables you to go from conversation to completed quote in a few minutes, and all summarised in one neat document that the customer can view and sign immediately.
Online Ordering
Invia’s Online Ordering module enables your customers to easily order products as per their supply agreement and reduce manual workload for you.
Vendor Device Enrolment Programs
Invia device enrolment implementations is approved by Apple, Google and Samsung
Mobile Device Manage-ment
Invia device enrolment implementations is approved by Apple, Google and Samsung
Invertory
Integration into your network means we provide automatic visibility to your customers of detailed information on their devices including make, model and serial identification number.
Billing
Comprehensive billing for all products and services with an ability to integrate with HR and finance systems to load and manage users and cost centres.
Alerts
Comprehensive billing for all products and services with an ability to integrate with HR and finance systems to load and manage users and cost centres.
Trade-in
Our Managed Services offer enables you to trade-in your old devices to upgrade to the latest ones. We securely wipe all the data from your old devices for trade-in or for recycling.
Reporting and Analytics
Standard reports down to cost centre level with an ability to configure and schedule. Forecasting and budgeting is also made easy with advanced analytics.
Secure Disposal and Recycling
Our Managed Services offer enables you to trade-in your old devices to upgrade to the latest ones. We securely wipe all the data from your old devices for trade-in or for recycling.
Service Desk
Service Desk for our managed services offering handles customer queries on mobile services, devices, plans; and configuration and automated monitoring of customers policies .
Exceptions and Resolutions
The Service Desk handles queries on bill charges and if required, mediates resolutions between CSPs and their customers.
Recomm-endations
Artificial intelligence engine in our platform is constantly learning about customer’s usage to help make pro-active recommendations and build customer loyalty.